Best Western Plus Katy Inn and Suites

Good location, on the way from San Antonio to Houston, near shopping mall. Good regular hotel, not special but clean and quiet. Service was good. They didn't find my reservation through booking.com but gave me a room anyway at the same price. Afterwards however I got a cancellation message from booking.com claiming that I may have to pay cancellation fees. Fortunately the hotel manager managed to avoid that. Unpleasant but no harm done.

Breakfast good, and didn't look old at all from the inside. My room was hella good, as I haven't been in a bed for...months. So when I got in theirs, it was different. (body takes time for things, ya know.) But either way, I fell asleep and woke without any problems.

great location to the waterpark. I was able to check-in early with a nice lady.

Fantastic location with frontdesk staff friendly, helpful, professional! Particular shout out to Milan who is a great ambassador for this hotel!

Location was easy to find and convenient for nearby restaurants and mall. The breakfast was good, however would have liked a little more choices in hot food. The lady looking after the breakfast was hard working and very nice - she made sure tables were cleaned and provided supplies of food in good time.